Check you are not missing out on energy bill relief

04 Jun 2021

As we enter the winter months, South Australians are again being urged to do their homework to see if they’re eligible to take up a Marshall Liberal Government energy offer that is driving down energy bills, resulting in up to hundreds of dollars in savings.

More than 150,000 South Australian eligible households are currently missing out on 21 per cent off* the electricity reference price in a deal negotiated by the Marshall Liberal Government and Origin Energy.

A total of 65,000 low-and-fixed income South Australian households are currently accessing the offer.

In addition to the discount offer, eligible South Australians can also access the State Government’s annual energy concession of up to $231.41 during 2020-21.

Minister for Human Services Michelle Lensink urged eligible households to see if they were getting the best energy deal this winter.

“There is no doubt energy bill savings is welcome news for South Australians because that’s more money in the pockets of our families to spend where they need it most,” said Minister Lensink.

“We really urge households to do their homework to ensure they’re getting the best deal and see if they’re eligible for the Marshall Liberal Government and Origin Energy’s deal which is 21 per cent off the electricity reference price.

“We know there are currently more than 65,000 South Australian households accessing this offer but there’s up to 150,000 eligible customers missing out – and they could potentially be saving hundreds of their annual energy bill.

“This deal is no doubt welcome relief for South Australian households as we enter the winter months and people switch on their heaters to keep warm.”

Eligibility criteria for the SACEDO offer:

  • Customers must be receiving the State Government’s energy concession.
  • Eligible customers for the SA Energy Concession Discount Offer including those who hold particular concession cards, or receive Centrelink payments such as JobSeeker Payment, Austudy and ABSTUDY, and the parenting payment.
  • New customers should contract Origin Energy on 1300 791 465 to discuss.

In addition to the SACEDO and the State Government’s annual energy concession payment, the Government also offers eligible households the annual Cost of Living Concession to help with expenses like energy, gas, water and medical bills. For more information, visit

*An average household’s yearly electricity cost would be approximately $1,448, when using 4,000kWh per year in the SA Power Network with flat tariffs.