Energy Bill relief from 1 July

18 May 2023

The State and Federal Governments have committed $127.2 million each to provide eligible low income households and eligible businesses with Energy Bill relief to help offset expected power price rises from 1 July in the vicinity of 25%.

There will be $500 rebates available for eligible concession holders, and $650 annual rebates for eligible small businesses, to be applied directly by retailers and spread evenly across quarterly bills.

Households that currently receive the energy concession will automatically qualify for the additional rebate – you don’t need to do anything. Others on Family Tax Benefits may also qualify meaning households that receive both the State Government concession and the one-off rebate will save up to $763.15 in 2023-24.

Some people will be eligible for the rebate but not concessions; they will be contacted in September 2023 about what they need to do.

It is the intention that eligible existing small business customers under the National Energy Retail Law will have the relief directly credited to electricity bills by retailers.

For more information: Energy Bill relief

For non-concession households, it is recommended you shop around to confirm your energy retailer is giving you the best deal. 

The Australian Energy Regulator offers advice on best market offers at

Another helpful resource is the Concessions Hotline to ensure you are receiving any available financial help with your energy bills. The number is 1800 307 758 or visit

The Energy Advisory Service also offers free advice about saving energy in your home or business. Visit or email [email protected] or phone 1800 671 907

For organisations looking for help to manage their energy use and costs, visit